Working for Medicard

At Medicard, we don't just work with clients; we view the employees, shareholders and the Companies that align themselves with our financing services as part of our process. We respect those that we work with, regardless of the capacity, and this philosophy and culture has contributed to the organizations many successes over the past two decades.

Read more about working for Medicard ...


Current Job Openings

1. Bilingual Customer Service/Collector – First Party Collections (Downtown)

Location: Toronto Office

This dynamic, growing organization is currently recruiting for a Bilingual Customer Service/Collector –
First Party Collections. We are looking to grow our team with people who share our energy and
enthusiasm for creating the best experience for our customers.

iFinance Canada Inc. is a national consumer financing company that’s offered an array of financing to
Canadians since 1996.

This position is a great opportunity to build on existing customer service skills as well as to fine tune
your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also
be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:
• Inbound/outbound collection calls (no tele-marketing; no auto-dialer)
• Responding to customers calls/emails/faxes
• Reviewing accounts and make payment arrangements with clients
• Skip Tracing
• Quote payout balances
• Update Client contact & account information
• Respond to client enquiries
• Providing superior professional service to valued clients

Position Benefits:

• Very stable company
• Positive environment and good hours
• Competitive salary with incentive program
• Superior benefits including extended health care, gym membership and RRSP plan.

The ideal candidate will have the following attributes:
• Fluent in both English and French – testing will be required
• Exceptional customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to details
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable.
• Good references – thorough background check will be required

Must be willing to work full range of shifts within the following hours:
• Monday to Friday: 8:30am to 9:00pm EST
• Saturday: 9:00am to 5:00pm EST. Approximately once a month

This is an excellent, full time permanent position with a well known company. The position is located in
Yorkville (Bay /Bloor) and is easily accessible by TTC.

iFinance Canada is an equal opportunity employer and will make accommodations available to
applicants with disabilities upon request and throughout the entire recruitment process.

This is an immediate opening, if you meet the qualifications and are interested; please email a copy of
your resume to hr@medicard.com with subject line ”Bilingual Customer Service/Collector ”


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2. Customer Service/Collector – First Party Collections (Downtown)

Location: Toronto Office

This dynamic, growing organization is currently recruiting for a Customer Service/Collector – First Party
Collections. We are looking to grow our team with people who share our energy and enthusiasm for
creating the best experience for our customers.

iFinance Canada Inc. is a national consumer financing company that’s offered an array of financing to
Canadians since 1996.

This position is a great opportunity to build on existing customer service skills as well as to fine tune
your multi-tasking abilities, while developing your communication and problem-solving skills in this
fantastic team environment.

Key responsibilities of the position include:
• Inbound/outbound collection calls (no tele-marketing; no auto-dialer)
• Responding to customers calls/emails/faxes
• Reviewing accounts and make payment arrangements with clients
• Skip Tracing
• Quote payout balances
• Update Client contact & account information
• Respond to client enquiries
• Providing superior professional service to valued clients

Position Benefits:
• Very stable company
• Positive environment and good hours
• Competitive salary with incentive program
• Superior benefits including extended health care, gym membership and RRSP plan.

The ideal candidate will have the following attributes:
• Exceptional customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to details
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable.
• Good references – thorough background check will be required
• Bilingual French/English an asset.

Must be willing to work full range of shifts within the following hours:

• Monday to Friday: 8:30am to 9:00pm EST
• Saturday: 9:00am to 5:00pm EST. Approximately once a month

This is an excellent, full time permanent position with a well known company. The position is located in
Yorkville (Bay /Bloor) and is easily accessible by TTC.

iFinance Canada is an equal opportunity employer and will make accommodations available
to applicants with disabilities upon request and throughout the entire recruitment process.

This is an immediate opening, if you meet the qualifications and are interested; please email a copy of
your resume to hr@medicard.com with subject line ”Customer Service/Collector ”

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